Klarna is a payment service provider that takes end-to-end responsibility for your payment on eligible JD Sports online purchases. Klarna’s services allows JD Sports to offer you the ability to make purchases now and pay for them later to Klarna.

Just shop jdsports.com and checkout as usual. If your shopping bag is eligible for a Klarna payment method, then the option to use Klarna as a payment method will be presented at checkout.

Klarna’s payment methods are currently only offered on eligible purchases made on jdsports.com. Klarna’s payment methods can’t be used as a form of payment when shopping on the JD Sports mobile app (US) or in JD Sports stores in the US.

You may be given the opportunity to use Klarna’s Pay Later and/or Pay Later in Installments methods of payment when shopping online with JD Sports. There are no upfront fees when you use Pay Later or Pay Later in Installments.

Pay Later– Pay Later offers deferred payment if you want to pay later at your convenience. You can receive your items, enjoy your purchase and pay Klarna later for the purchased items. You’ll have 30 days from when your order is shipped to pay Klarna for your purchase.

Pay Later in Installments– Pay Later in Installments lets you split the payment for your purchase into a number of substantially equal payments to Klarna. The exact number of payments and amounts will be shared with you at checkout. The first payment is charged to your credit or debit card entered at checkout and each subsequent payment is, in installments, automatically charged by Klarna to the same credit or debit card every two weeks.

You can create a Klarna account and log in to the Klarna website or Klarna mobile app to get an overview of your purchases, view your upcoming payments and settle your due payments with Klarna.

Klarna currently accepts all US-issued major debit and credit cards (i.e., Mastercard, Visa, AMEX, Discover). Please note, prepaid cards are not accepted.

When you opt to use a Klarna method of payment, you agree to the terms and conditions of Klarna’s applicable Pay Later service under the Klarna Pay Later Agreement or the Klarna Pay Later in 4 Agreement.

View the Klarna Pay Later Agreement here.

View the Klarna Pay Later in 4 Agreement here.

If there is a conflict between these FAQs and Klarna’s applicable Pay Later terms and conditions, Klarna’s applicable Pay Later terms and conditions will apply.

If you opt to make a payment for a JD Sports order using Klarna, you’ll be providing, or directing the provision of your personal information, directly to Klarna. In this case, Klarna’s Privacy Policy applies.

View the Klarna's Privacy Policy here.

View the Klarna's website here.

Yes. Your shopping bag of eligible items must be at least $1 in order to use a Klarna payment method at checkout.

Yes. Your shopping bag of eligible items must be between $1 and $1,000 to use a Klarna payment method at checkout.

No. You can’t use multiple payment methods, including JD Sports store credit or gift cards, to pay in part for an order where you want to use the Klarna method of payment. Klarna must be your sole payment method.

All items in your shopping bag must be eligible to qualify for Klarna. Current restrictions include:

• Your order must be placed and shipped within the US.
• You can’t buy a gift card.
• You can’t redeem STATUS Rewards, including STATUS Cash.
• You can’t use multiple payment methods, including gift cards. Klarna must be your sole payment type.
• Your order must be at least $1 and can’t exceed $1,000.

Klarna may approve or deny your use of a Klarna payment method to make an online purchase with JD Sports. You’ll receive an instant approval decision on your order at checkout.

If you are not given the chance to use a Klarna payment method, you can use an alternative payment method to complete your purchase. If you are interested in using Klarna for future online orders with JD Sports, please reach out to Klarna’s customer service team to discuss options. You can contact them via Klarna’s website by clicking here or Klarna’s mobile app.

Klarna and JD Sports are committed to responsible spending and not all orders will qualify to be offered, or approved for, a Klarna payment method at checkout.

No. Klarna is only offered and made available to JD Sports customers in the US who have a US billing address, a US shipping address, a US mobile phone number and a US-issued major credit or debit card (i.e., Mastercard, Visa, AmericanExpress, Discover). Customers with international billing addresses and/or phone numbers will not be able to set up an account with Klarna.

Klarna is only offered to customers who are at least 18 years old.

You can’t use Klarna to purchase JD Sports gift cards or e-gift cards. Klarna may be unavailable for use on the purchase of additional items. You will need to purchase your gift cards and ineligible items separately from orders with items eligible for purchase using Klarna if you want to use a Klarna payment method.

Where Klarna is used on a JD Sports order, items will be delivered in accordance with JD Sports' standard shipping policy.

For Klarna’s Pay Later or Pay Later in Installments payment methods, your payments will automatically be processed on the due date. Once JD Sports has shipped your order, Klarna will send you an email with future due date(s) and further payment information.

If you chose the Klarna Pay Later payment method, you’ll have 30 days from when JD Sports ships your order to pay Klarna the full amount of your purchase.

If you chose the Klarna Pay Later in Installments payment method, the first payment is charged to your credit or debit card entered at checkout and each subsequent payment is, in installments, automatically charged by Klarna to the same credit or debit card.

Please reach out to JD Sports' Customer Care team for any information concerning the shipping of your order. You can reach JD Sports' Customer Care team by clicking here.

You can create a Klarna account to log in to the Klarna website or Klarna mobile app to get an overview of your purchases, view your upcoming payments and settle your due payments with Klarna.

To help yourself make payments on-time to Klarna, you can turn on notifications through the Klarna website or Klarna mobile app to receive payment reminders from Klarna by email, text and/or push notification at least two days before payment is due.

Depending on the payment method you’ve chosen when making the purchase, you might have the option to make an earlier payment or change the due date of your statement and pay later.

Log in to your Klarna account on the Klarna website or Klarna mobile app and select the statement you would like to pay earlier or pay later and see if the option is available for that purchase. If not, then it is not possible to change the date for that statement.

If you make a JD Sports purchase using a Klarna payment method, you don’t pay anything extra when you pay on time according to your payment schedule with Klarna.

If funds are not available at the time payment is due or you otherwise do not make payment when it’s due, depending on the Klarna payment method used, late fees or interest may apply and you might be blocked from using Klarna’s payment methods in the future.

For more details, review the terms and conditions of Klarna’s applicable Pay Later service.

View the Klarna Pay Later Agreement here.

View the Klarna Pay Later in 4 Agreement here.

To return items purchased using Klarna, follow JD Sports' standard return process and return policy. We encourage you to mail in your returns of items purchased using Klarna so that your refund syncs up with your Klarna account. If you mail in your returns to JD Sports, the refund will be made from JD Sports to Klarna and when this refund is processed, it will drop into your Klarna account, which can be accessed on the Klarna website or Klarna mobile app.

Refunds from any other returns of items purchased using Klarna will not be applied to your Klarna account and even if you receive a refund from JD Sports for such a return, you remain obligated to pay your Klarna account in full.

Exchanges, store credit and cash refunds are not available for items purchased using a Klarna payment method.

Once Klarna has approved use of a Klarna payment method for a JD Sports online order, order details cannot be modified and items can’t be added to the order. You’ll need to place a new and separate order if you’d like to purchase additional items.

If you timely cancel your order with JD Sports, once JD Sports has confirmed the cancellation, Klarna will update your payments accordingly and you can check the status of this Klarna transaction by logging into your Klarna account on the Klarna website or on the Klarna mobile app.

If you have a question about Klarna and your use of a Klarna method of payment with a JD Sports purchase, please contact the Klarna customer service team. Click here to visit Klarna’s website and learn how you can contact Klarna’s customer service team.

Klarna also has a set of FAQs you can review. Click here for Klarna’s FAQs.